This is the website of Houston Grand Opera (“HGO,” “we,” “us” or “our”). Your privacy is important to us. By using our website, www.houstongrandopera.org, and other company-operated pages and sites, and otherwise interacting with the programs and services we provide (together, the “Services”), you agree to our Privacy Policy which outlines how we collect, use, and share your personal information (information that can be used to personally identify you, hereafter, “Information”) while delivering the best possible services to you.
Your use of our website it also subject to our Terms of Use found at http://houstongrandopera.org/terms
Please note the arbitration provision set forth below, which may require you to arbitrate any claims you may have against HGO on an individual basis. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY.
We use cookies and other similar technologies. Cookies are small text files placed on your device that uniquely identify your device and which a website can transfer to a user’s hard drive to keep records of his or her visit to a website. Cookies serve several functions that enhance the user experience, for example retaining what you have in your cart, remembering your user ID, or helping you navigate between pages. It also allows HGO to collect data on visitor and browsing patterns, which helps us track the effectiveness of marketing campaigns, target ads toward areas of visitor interest, and identify problems with our website. Different cookies are used to perform different functions, which we explain below:
There are several ways to manage cookies. You can control the use of cookies at the browser level, by instructing your browser to accept cookies, disable cookies, or notify you when receiving a new cookie. Please note that if you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. The Network Advertising Initiative also offers a means to opt-out of a number of advertising cookies. Please visit https://www.networkadvertising.org to learn more. Note that opting-out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted-out will no longer deliver ads tailored to your preferences and usage patterns.
We may share or disclose your Information to the following categories of third parties and for the following reasons:
We do not knowingly collect Information from children under the age of 13 and in the event we learn that a person under the age of 13 has provided such Information to us, we will delete it as soon as possible.
Our website contains links to other websites operated by other parties. Some of these other websites contain our organization's name and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other websites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we may not control these other websites or these other websites' business practices, and that this Privacy Policy does not apply to these other websites. Consequently, the operators of these other websites may collect different kinds of Information about you, and may use and disclose that Information in different ways than we would if it were collected on our website. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.
If you wish to unsubscribe from communications from HGO, please email us here with the name and address you originally provided to us. Please put, "Do Not Contact" in the subject line. If you wish us not to share your name and mailing address with other non-profit organizations, please email us with "Do Not Share" in the subject line and include the name and address you originally provided to us. When logged in to your account, you are also able to update your preferences regarding what communications you would like to receive. We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more communications until the unsubscribe is processed.
Additionally, we may send you communications regarding our Services, such as details about changes to our policies and other notices and disclosures required by law. Generally, you cannot opt out of these communications, but they will be primarily
informational in nature, rather than promotional.
If you wish to have your Information deleted from HGO’s records please email us here with the name and address you originally provided to us. Please put “Delete My Information” in the subject line. In your request, state what Information you would like to have changed or removed from our database. We will attempt to comply with your request as soon as reasonably practicable. Please note that we may need to retain certain Information for record keeping purposes and/or to complete any transactions that you began prior to requesting deletion from our database
We are located in the US. If you choose to provide us with Information, please understand that your Information may be transferred to the US and that we may transfer that Information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the European Union (“EU”) or other regions with laws governing data collection and use that may differ from US law, please note that you are transferring your Information to the US and other jurisdictions which may not have the same data protection laws as the EU. We put in place appropriate operational, procedural, and technical measures in order to ensure the protection of your Information. You acknowledge you understand that by providing your Information: (i) your Information will be used for the uses identified above in accordance with this Privacy Policy; and (ii) your Information may be transferred to the US and other jurisdictions as indicated above, in accordance with applicable law.
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the Information collected via the Services.
By using the Services, you and HGO agree that, if there is any controversy, claim, action, or dispute arising out of or related to your use of the Services, or the breach, enforcement, interpretation, or validity of this Privacy Policy or any part of it (“Dispute”), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. Notice shall be sent to:
Both you and we agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party. IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE
RESOLUTION PROCEDURE, YOU AGREE THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. Other rights that you and we would otherwise have in court will not be available or will be more limited in arbitration, including discovery and appeal rights. All such disputes shall be exclusively submitted to JAMS (www.jamsadr.com) for binding arbitration under its rules then in effect, before one arbitrator to be mutually agreed upon by both parties.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising under or relating to the interpretation, applicability, enforceability, or formation of this Privacy Policy, including any claim that all or any part of this Privacy Policy is void or voidable.
This Privacy Policy has been made in and shall be construed in accordance with the laws of the State of Texas without giving effect to its conflicts of law provisions. Any disputes or claims not subject to the arbitration provision discussed above shall be resolved by a court located in the State of Texas and you agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.
Our Privacy Policy may change from time to time; changes will be effective upon posting on this website. When we do, we will also revise the “Last Updated” date at the top of this Privacy Policy. If we make material changes to the Privacy Policy, we will notify you by placing a prominent notice on our website and via email at the email address we have on file for you. We encourage you to periodically review this Privacy Policy to keep up to date on how we are handling your personal information.
If you have any questions or comments about our Privacy Policy, or if you believe that this website is not complying with this Privacy Policy, we can be reached via e-mail here or at customercare@houstongrandopera.org. Please make sure to include "Privacy Policy Inquiry" in the subject line. If you do not have email, you can send us a note via the U.S. Mail to: Houston Grand Opera, Privacy Policy Inquiry, 510 Preston Street, Houston, TX 77002 or call 713-228-6737.